What can I enjoy there in Hakuba?

• From spring through autumn, you can enjoy mountainbike, paragriding, rafting, kayak, canoe, mountaineering, tennis and a lot of outdoor stuff. Just check here
• In winter, you can enjoy ski and snowboard. Cross country ski is also available. Slopes information here , Hakuba Goryu slopes scenery here.

Can I have some Japanese cultural experience in Hakuba?

• Yes, there are some traditional old houses are maintained for tourists. Ones with straw roof. Ninja ( professional secret spy in feudal Japan ) house is there in Togakushi village. And if you would like to experience something like how to cook soba (Japanese traditional noodle), lessons occasionally available in summer.

How long would it take to go to following places by public transporations from Hakuba?

These below are just reference. Sometimes it needs more or less because you need to wait for a while when you change bus or train. =by flight from Matsumoto air port, access time for / from Matsumoto airport is not included.(approximately 2 hours)
Narita airport -- 4+1/4 hours	Chiba -- 4 hours (via Nagano)
Fukuoka -- 1+3/4 hours	Hiroshima --7 hours
Kanazawa -- 3 hours	Kobe -- 5+3/4 hours
Kyoto -- 5 hours	Nagoya -- 4 hours
Nara -- 6 hours	Osaka -- 5+1/2 hours
Osaka (Itami)-- 1 hour	Sapporo -- 1+1/2 hours
Takayama -- 4 hours	Tokyo -- 3hours (via Nagano)
Tokyo (Shinjuku)--4 hours	Yokohama -- 4 hours

How can I come to Hakuba?

• Just check our location by Japan map , road map, and round map. If you come here by train, also check timetable

Does Shinkansen work for us to come to Hakuba from Tokyo?

• Yes, you can take Shinkansen to Nagano. Then take a bus service to Hakuba. But your goal is Goryu bus stop when you come to our place, not Hakuba.

I am in West part of Japan, how about for me?

• From Kansai ( Kyoto, Osaka, Kobe etc ) area, you get on Shinkansen to Nagoya, then get on the limited express train "Shinano" to Matsumoto. Then get on a Ooito line local train to Kamishoro to our place. (Not Hakuba)
• From western part for example Hiroshima, Kyusyu region, you also do the same above and there are some night train services. Limited express night trains "Fuji (runs Tokyo--Ooita)", "Hayabusa ( Tokyo -- Kumamoto )", " Sakura ( Tokyo --Nagasaki ) stop at Nagoya. Flight available between Fukuoka and Matsumoto.

Which train station / bus stop is the closest to your place? And how far from your place?

• Your goal is Kamishiro station if you come here by train.
• Goryu bus stop if you come here by bus from Nagano.
• Hakuba Goryu bus stop if you come here by express bus from Shinjuku.
  All in 5-10 minutes on foot. Just check a map around us. Click here.

Booking needed for trains and bus services?

• Not necessary except night train services and Narita Express, but advised. Each and every daytime train except Narita Express has some coarches with non-reserved seats. You can sit there when some seats available. No need to book for bus services between Nagano and Hakuba.

What is the best way to reach your place from Narita airport?
This below doesn't include any waiting time when you change transportations.

	Quickest
	Narita airport station
		Narita Express 1 hour
	Tokyo station
		Shinkansen'asama' 80-110 mins
	Nagano station
		Bus 1 hour
	Goryu bus stop - map
		11,680 for one way.
	Cheapest
	Narita airport
		Keisei line 1 1/3hours
	Nippori station
		Yamanote line 25mins
	Shinjuku station
		Express bus 4hours&20mins
	Hakuba Goryu bus stop- map
		5,890 for one way.
	Try Jordan to get informations.
	*Some Narita Express bound for directly Shinjuku station available from Narita airport. Approximately once an hour or more.
	*Transportation costs above are as of February 2005. They sometimes change seasonary without notice. Please inquire each and every rail/bus companies for more details.
	*JR pass, JR-East pass work for Narita express, Shinkansen and Yamanote line, but don't work for keisei line which is not a JR line and bus services.
	*Yamanote line is a loop line, so anyway you can reach Shinjuku whichever you take. But get on a train on the 'Uchimawari' which runs counterclockwise. It's quicker ( 25mins). If you took 'Sotomawari' which runs clockwise, it would take 35 mins.

Which airport works the best to reach your place from abroad, Narita, Chubu and Kansai?

• Narita at this moment. Because Narita has more flights for/from everywhere. Depends on flight schedule and availability, sometimes Chubu could be a competitor especially for/from following cities.
  

  Asia (East part) Beijing, Dailian,HongKong, Pusan, Shanghai, Seoul, Taipei. Asia (South-east part) Bankok, Kuala-Lumpur, Manila, Singapore, Europe Frankfurt, Paris Oceania Auckland, Cairns, Sydney Pacific Guam, Honolulu, Saipan North America Detroit

  
  Narita
  Chubu
  Kansai

Do you have some kanji reference?

• Yes, please check here.

Do you speak English?

• Yes, please speak clearly and slowly over the phone! Sometimes someone in charge goes out for some, then just e-mail us to info@hakubajapan.com

None of us speak Japanese, is that okay?

• No problem. If we both get lost, dictionaries work.
  We assure you, we don't bite!

What kind of meal do you provide?

• Western style ones if we dare explain. A dish of salad, dish of soup, dish of fish and dish of rice, dish of meat and dish of dessert served in turns for dinner. A petite glass of orange juice, dish of salad, egg and ham ( or sausage/bacon), cup of coffee or tea, dish of bread and butter and home made a pple jam for breakfast. No weird Japanese stuff for example natto ( fermeted soybean ) served. Please don't worry.

Are there some restaurants available nearby?

• Not so many nearby. And even there not enough English menus are available. It's countryside here, so stuff available in big cities are not always available in here.

Do you have some onsen ( hot spring ) there?

• Yes, we have many. Please check here.

How can I get in the Onsen bath?

• You have to be naked. No clothes permitted on you to get in bath in most onsen. But please don't worry, I bet you will get to love onsen! Great way to relax!

I hear there is an onsen where monkeys get in, is that there?

• No!. Monkeys dont get in onsen in this area.

Do you have ski/snowboard equipments to rent?

• We just act as an agent. You don't need to book some in advance. Cross country ski equipments also available.
• Other stuff to rent also available for example mountainbike, tennis equipments etc.

How can I make a reservation?

• Check availability and book rooms online through here.

How can I get my reservation 100 % sure?

• When you book rooms through above using a valid credit card of your own, your reservation is confirmed. If your credit card were not valid, you will get a notification by an e-mail. Then please provide another credit card of your own which is valid.

Is there any cancellation policy?

• Yes, please check here

I sent an e-mail to inqure some, but I have not gotten any reply yet. Why is that?

• We always try to reply as soon as possible. Probably you will get a reply from us within 24 - 48 hours in most cases. If you haven't gotten any reply yet, perhaps it's because our computer, server or something else has some trouble at that moment. Or we or you mistyped your e-mail address for us to reply. Please e-mail us again. Also please make it sure your e-mail address is correct.
• Sometimes we can't reply to e-mails that ask something that are not our business.

Are there enough English signboards there in Hakuba?

• Unfortunately No!. You can check some nihongo(Japanese) letters here to print some out to have them with you.
• Drivers, just check here to make sure the important signboards to take your direction to our inn.

When do ski slopes get available?

• Usually at the last half of November or the first half of December. It all depends on snow.

Until when ski slopes will have been available?

• Until at the first half of May.

How close are you to the nearest ski slope?

• About 2 minutes' free shuttle bus ride for / from Hakuba Goryu.

Do you have some cross country ski trails there?

• Yes. We have the Snowharp where cross country ski competitions were held in 1998 Nagano winter olympic games.

Do you usually plan some parties for Christmas, millenium, new years day etc?

• Yes, sometimes. When we have some parties, we provide big buffet for dinner with some drinks (alcohol and juices). For ski season , we will provide big buffet for X'mas party and New year's eve party on 31th December with some alcohol and juices. If you are interested in this issue and hope to have ones for you and your group when you come to stay in our place, please feel free to e-mail us to info@hakubajapan.com

Where Guests are from?

• Mostly people in Japan. People from Australia, Belgium, Canada, Chile, Denmark, Dominican Republic, Egypt, Finland, France, Germany, Hongkong, India, Italy, Jugoslavia, Mexico, Norway, Newzealand, Philippine, Singapore, Spain, Sweden, Switzerland, Taiwan, U.K, U.S.A have stayed.
  Sometimes non-Japanese people make whole house reservation to us.